Legal
Your privacy matters to RG77. This Privacy Policy explains exactly what personal data we collect from Filipino players, why we collect it, how we use and protect it, and what rights you have over your own information. Please read this document carefully before registering or using the RG77 platform.
Privacy at a Glance
These highlights summarize the key points of the RG77 Privacy Policy. They are not a substitute for the full legal text — please read all sections below for complete information.
RG77 collects only the personal data necessary to operate your account, verify your identity, process transactions, and comply with Philippine regulatory requirements. This includes your name, contact details, date of birth, and payment information.
RG77 uses industry-standard encryption, secure servers, and strict access controls to protect your personal data from unauthorized access, disclosure, or misuse. Our security practices are reviewed and updated regularly.
As an RG77 player, you have the right to access, correct, and request deletion of your personal data, subject to applicable legal and regulatory obligations. You can exercise these rights by contacting RG77 support at any time.
RG77 does not sell, rent, or trade your personal data to third parties for marketing purposes. Your information is shared only with trusted service providers who help us operate the platform, and only under strict confidentiality agreements.
RG77 uses cookies and similar technologies to improve your experience on the platform, remember your preferences, and analyze usage patterns. You can manage your cookie preferences through your browser settings at any time.
RG77 will only send you promotional communications if you have opted in to receive them. You can unsubscribe from marketing emails at any time by updating your account preferences or contacting RG77 support directly.
RG77 ("RG77," "we," "us," or "our") is committed to protecting the privacy and personal data of all players and users of the RG77 platform ("Platform"). This Privacy Policy ("Policy") describes how RG77 collects, uses, stores, shares, and protects personal data in connection with your use of the RG77 website, mobile application, and all associated services.
This Policy applies to all registered players, prospective players, and visitors to the RG77 Platform, including Filipino players accessing the Platform from Manila, Cebu, Davao, Quezon City, Makati, and all other locations throughout the Philippines.
This Privacy Policy should be read alongside the RG77 Terms and Conditions and the Responsible Gaming Policy, both of which form part of the overall agreement between you and RG77.
For the purposes of applicable data protection legislation, RG77 is the data controller responsible for your personal data collected through the Platform. As data controller, RG77 determines the purposes and means by which your personal data is processed.
If you have any questions about how RG77 handles your personal data, or if you wish to exercise any of your data subject rights as described in this Policy, please contact the RG77 Data Privacy team using the contact details provided in Section 16 of this Policy.
RG77 collects the following categories of personal data from players and users of the Platform:
RG77 collects personal data through the following means:
We collect data directly from you when you register an account on the RG77 Platform, complete identity verification (KYC) procedures, make a deposit or withdrawal, contact RG77 customer support, respond to surveys or promotions, or update your account settings.
When you access and use the RG77 Platform, we automatically collect certain technical data through cookies, web beacons, server logs, and similar tracking technologies. This includes your IP address, device information, browser type, pages visited, and session duration. Please refer to Section 10 of this Policy for more information about our use of cookies.
RG77 may receive personal data about you from third-party sources, including:
RG77 uses your personal data for the following purposes:
| Purpose | Description |
|---|---|
| Account Management | To create, maintain, and manage your RG77 player account, including processing your registration and verifying your identity. |
| Transaction Processing | To process deposits and withdrawals via GCash, PayMaya, BDO, BPI, Metrobank, and other supported payment methods in Philippine Peso (PHP). |
| Legal Compliance | To comply with applicable Philippine laws and regulations, including anti-money laundering obligations, age verification requirements, and regulatory reporting duties. |
| Fraud Prevention | To detect, investigate, and prevent fraudulent activity, money laundering, bonus abuse, and other prohibited conduct on the Platform. |
| Customer Support | To respond to your inquiries, resolve disputes, and provide technical assistance related to your RG77 account. |
| Responsible Gaming | To monitor gaming patterns, enforce responsible gaming limits, and identify players who may be at risk of problem gambling. |
| Platform Improvement | To analyze usage patterns, conduct research, and improve the features, performance, and security of the RG77 Platform. |
| Marketing | To send you promotional offers, bonuses, and news about RG77 — but only where you have opted in to receive such communications. |
RG77 processes your personal data on the following legal bases under the Data Privacy Act of 2012 (Republic Act No. 10173) and other applicable Philippine data protection legislation:
RG77 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate confidentiality and data protection obligations:
RG77 engages trusted third-party service providers to assist in operating the Platform. These include identity verification and KYC providers, payment processors (including GCash, PayMaya, and Philippine banking partners), IT infrastructure and hosting providers, customer support platform providers, and fraud detection and anti-money laundering screening services. All service providers are contractually required to process your data only on RG77's instructions and to maintain appropriate security measures.
RG77 may disclose your personal data to Philippine regulatory authorities, law enforcement agencies, or other government bodies where required to do so by applicable law, court order, or regulatory directive. This includes disclosures required under Philippine anti-money laundering legislation and gaming regulations.
In the event of a merger, acquisition, restructuring, or sale of all or part of RG77's business, your personal data may be transferred to the relevant successor entity as part of that transaction. You will be notified of any such transfer and any material changes to this Privacy Policy that result from it.
RG77 primarily processes and stores your personal data within the Philippines. However, some of our third-party service providers may be located in, or operate infrastructure in, other countries. Where your personal data is transferred outside the Philippines, RG77 ensures that appropriate safeguards are in place to protect your data in accordance with the requirements of the Data Privacy Act of 2012.
Such safeguards may include contractual clauses that require the recipient to protect your personal data to the same standard as required under Philippine law, or reliance on the recipient's participation in an approved data protection framework.
By using the RG77 Platform, you acknowledge and consent to the transfer of your personal data to countries outside the Philippines where necessary for the purposes described in this Policy, subject to the safeguards described above.
RG77 retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.
In general, RG77 applies the following retention periods:
When your personal data is no longer required for the purposes for which it was collected, RG77 will securely delete or anonymize it in accordance with our data disposal procedures.
Cookies are small text files that are placed on your device when you visit the RG77 Platform. They allow the Platform to recognize your device, remember your preferences, and provide a more personalized experience. RG77 also uses similar technologies such as web beacons, pixel tags, and local storage objects for comparable purposes.
You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the RG77 Platform and your ability to access certain features. Instructions for managing cookies are available in the help documentation of your browser.
Under the Data Privacy Act of 2012 (Republic Act No. 10173) and other applicable Philippine data protection legislation, you have the following rights in relation to your personal data held by RG77:
To exercise any of these rights, please contact the RG77 Data Privacy team using the contact details in Section 16. RG77 will respond to all data subject requests within thirty (30) days of receipt, in accordance with applicable law. In some cases, RG77 may need to verify your identity before processing your request.
The RG77 Platform is strictly intended for adults aged 21 years and above. RG77 does not knowingly collect personal data from individuals under the age of 21. The minimum age of 21 is the legal requirement for participation in casino-style gambling activities in the Philippines.
If RG77 becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. Any funds held in such an account will be handled in accordance with applicable Philippine law.
Parents and guardians are encouraged to use parental control software and to monitor their children's online activity to prevent access to gambling platforms. If you believe that a minor has registered on the RG77 Platform, please contact RG77 support immediately.
RG77 takes the security of your personal data seriously and implements a range of technical and organizational measures to protect it from unauthorized access, disclosure, alteration, loss, or destruction. These measures include:
While RG77 takes all reasonable steps to protect your personal data, no method of data transmission or storage is completely secure. RG77 cannot guarantee the absolute security of your data. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, RG77 will notify you and the relevant Philippine regulatory authorities in accordance with applicable law.
You also play an important role in keeping your data secure. Please ensure that your RG77 password is strong and unique, that you do not share your login credentials with anyone, and that you log out of your account when using shared devices.
The RG77 Platform may contain links to third-party websites or services, including payment provider portals and game provider platforms. This Privacy Policy applies only to the RG77 Platform and does not cover the privacy practices of any third-party websites or services that you may access through links on the Platform.
RG77 is not responsible for the privacy practices or content of any third-party websites. We encourage you to review the privacy policies of any third-party services you access in connection with your use of the RG77 Platform.
RG77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made to this Policy, RG77 will notify registered players via email or through a prominent notice on the Platform. The date of the most recent revision is indicated at the top of this page.
Your continued use of the RG77 Platform following the publication of any amended Privacy Policy constitutes your acceptance of the revised Policy. If you do not agree with any changes to this Policy, you must stop using the Platform and may request the closure of your account.
RG77 recommends that you review this Privacy Policy periodically to stay informed of how we are protecting your personal data.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way RG77 handles your personal data, please contact the RG77 Data Privacy team. We are committed to addressing all privacy-related inquiries promptly and transparently.
For questions about responsible gaming tools, self-exclusion, or deposit limits, please visit our Responsible Gaming page. For general platform questions, visit our FAQ page. To review the full terms governing your use of RG77, see our Terms and Conditions.
Your Privacy is Protected
Now that you know how RG77 protects your personal data, you can register and play with full confidence. Join Filipino players from Manila to Davao enjoying fair, secure, and exciting online gaming. Must be 21 years or older.
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